Welcome to Wakhla! These Terms and Conditions govern your access to and use of the Wakhla platform, including all services provided through our mobile application and website. By using Wakhla, you agree to these Terms. If you do not agree, please do not use our services. "Wakhla" refers to our eCommerce platform facilitating transactions between vendors and customers. "Vendor" refers to any seller offering goods or services on Wakhla. "Customer" refers to any user purchasing goods or services from a Vendor through Wakhla. "User" includes both Vendors and Customers. Wakhla provides an online marketplace connecting Vendors and Customers. We do not manufacture, store, or inspect any goods sold on our platform. The contract for the sale is directly between the Vendor and the Customer. Wakhla is not a party to any transaction between Users. Vendors must comply with all applicable laws and regulations. Vendors are responsible for the accuracy of product descriptions, pricing, and delivery timelines. Vendors must handle disputes, refunds, and returns independently. Vendors shall not engage in fraudulent, misleading, or illegal activities. Customers must provide accurate information for orders and payments. Customers must comply with Vendor policies regarding returns, warranties, and disputes. Customers acknowledge that Wakhla is not responsible for product quality, delivery, or Vendor misconduct. Wakhla is not liable for any disputes, damages, losses, or claims arising from transactions between Vendors and Customers. Wakhla does not guarantee the accuracy of product listings or the conduct of Vendors. Wakhla shall not be responsible for any direct, indirect, incidental, or consequential damages. Disputes between Customers and Vendors must be resolved directly between the parties. Wakhla may assist in mediation but is not obligated to provide dispute resolution services. Users waive any claims against Wakhla related to disputes with Vendors or Customers. Wakhla may charge service fees for transactions processed through our platform. Vendors are responsible for all taxes related to their sales. Refunds, chargebacks, and order disputes must be handled directly by Vendors. Users may not use Wakhla for illegal, fraudulent, or misleading activities. Posting false or misleading product information is prohibited. Engaging in harassment, abuse, or violations of others’ rights is not allowed. Wakhla owns all rights, trademarks, and content related to our platform. Users may not use Wakhla’s branding, content, or intellectual property without permission. Wakhla reserves the right to suspend or terminate any account violating these Terms or engaging in misconduct. Wakhla reserves the right to update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms. For any questions or concerns, contact us at [email protected]. By using Wakhla, you agree to these Terms and Conditions. Thank you for being part of our marketplace!
We collect the following types of information:Personal Information: Name, email address, phone number, shipping address, and payment details.Account Information: Login credentials and preferences.Transaction Details: Order history, payments, and refunds.Technical Information: IP address, browser type, and device details.
We use your information for the following purposes:To provide and manage your account.To process transactions and payments securely.To improve our website and services.To send order updates, promotional offers, and customer support communications.To comply with legal obligations and prevent fraudulent activities.
We do not sell your personal information. However, we may share it with:Third-Party Service Providers: Payment processors, shipping partners, and analytics providers.Legal Authorities: When required by law or in response to legal requests.Business Partners: For marketing purposes with your consent.
We implement security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no online platform can guarantee complete security.
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.
You have the right to:Access, update, or delete your personal information.Opt out of marketing communications.Request data portability where applicable.
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
For any questions regarding this Privacy Policy, please contact us at [email protected] .By using Wakhla Marketplace, you agree to this Privacy Policy.
